Wednesday, October 15, 2025

πŸ“ŒπŸ“ŒMonitor Who Has paid In Community

How to Monitor Payments - Community Management Tool Guide

Complete Guide: Monitor Who Has Paid

Learn how to effectively track payment status in your Community Management Tool

Ready to apply what you've learned?

Start Using the Tool Now

Method 1: Check Individual Member Dues

1

Go to Check Dues Tab

Click on the "Check Dues" tab in the main navigation (second tab with the search dollar icon πŸ”πŸ’΅)

2

Enter Member Contact

Type the member's phone number in the "Contact Number" field. The system automatically searches for the member.

3

View Payment Status

The system displays:

  • Member name and contact details
  • Total amount paid to date
  • Number of payments made
  • Last payment details
  • Complete payment history

Method 2: Payment Reminder System

1

Navigate to Records Tab

Click on the "Records" tab (fourth tab with receipt icon πŸ“„)

2

Access Reminder Section

Scroll down to the "Payment Reminder System" section (orange background with bell icon πŸ””)

3

Select Month to Check

Use the dropdown to choose which month you want to check payments for

4

View Pending Members

The system automatically shows all members who haven't paid for the selected month, including their last payment date.

Method 3: Generate Pending Payments Report

1

Go to Records Tab

Navigate to the "Records" section

2

Find Reports Section

Scroll to "Advanced Reports" section (yellow background with chart icon πŸ“Š)

3

Generate Report

Click "Generate Pending Payments Report" button. The system automatically checks current month payments.

4

Review Results

View all members with pending payments displayed in red warning cards with contact information.

Method 4: Members List Overview

1

Go to Members Tab

Click on the "Members" tab (third tab with users icon πŸ‘₯)

2

View Member Cards

Each member card shows:

  • Total number of payments made
  • Monthly vs event payments breakdown
  • Quick payment activity overview

3

Identify Low Activity

Easily spot members with very few payments who may need follow-up

Pro Tips for Effective Monitoring

Regular Monthly Checks

Check payment status at the beginning of each month, and use the reminder system mid-month for follow-ups

Use Bulk Reminders

For multiple pending payments, use "Send Bulk Reminders" to automatically send WhatsApp messages to all pending members

Monitor Payment Patterns

Keep an eye on members with irregular payment patterns using the "Last Payment" field in the reminder system

Export for Analysis

Use the backup feature to export payment data for external analysis or record-keeping

Visual Indicators to Watch For

Green/Check Marks: Paid members
Red/Warning Signs: Pending payments
Statistics Panel: Quick overview of payment status
Reminder History: Track which members have been reminded

Best Practices Schedule

Weekly Check (1st Week)

Check payment status weekly during the first week of each month

Mid-Month Reminders (10th-15th)

Send payment reminders around the 10th-15th of each month

Personal Follow-up

Follow up personally with chronically late payers

Test Your Messages

Use the test reminder feature to verify your message format before sending bulk reminders

Back to Community Management Tool

Ready to apply these techniques? Return to the tool and start monitoring payments!

No comments:

Post a Comment